COVID-19 / Coronavirus: DAKO is still there for you

COVID-19 / Coronavirus: DAKO is still there for you

We are all affected by the current protective measures designed to stem the spread of the COVID-19 / Coronavirus. As a service provider, we are doing our utmost to continue to provide our customers with reliable service and are prepared for emergencies.

From now on, our teams will divide their working time between home office and workplace; some will work entirely from home. Please understand that telephone availability may be limited in some cases.

Of course, despite the tense situation for all of us, we would like to continue to offer you our usual reliable service. The best way to reach us with your inquiries is to send us an e-mail:

 

  • If you already have a personal contact person, you can write to him or her as usual via the direct e-mail address.
  • For technical questions about hardware and software, please fill the form „Customer service” below.
  • Please address inquiries to the sales department to your personal consultant or use the form „Sales” below.
  • For questions regarding invoices, please contact our accounting department using the form „Accounting” below.
Customer Service

Technical questions about hardware and software:

Sales

Inquiries to the sales department:

Accounting

Questions regarding invoices:

You can reach us by phone during our usual service hours at the central number +49 3641 22778 500. Please understand and be patient that answering your questions by phone may take longer than usual.

We will keep you informed about developments in the coming days and weeks.

We wish all our customers, partners and their families much strength in these tense times. Please take care of yourself and your health and let us go through the upcoming challenges together.